Shipping/Delivery

We dispatch your goods using Ireland's National postal service; An Post. We strive to get items to you as quickly as possible so use Express shipping with tracking codes on all orders. We aim to get all orders processed and shipped within one day of being received, but please be aware that your order may experience delays under certain circumstances. 

 

Shipping is free only to Irish residents on orders over €100 euro (€5 euro shipping applies to orders under €100 euro), unfortunately free shipping cannot be offered to customers outside of the republic. 

 

All bikes are shipped and insured with UPS express. Tracking information is sent via an automatic email once the bike leaves our warehouse. This is the fastest and safest way of transporting your new bike

 

Orders are sold inclusive of VAT. Please contact us at sales@epic-cycles.ie if you believe you're entitled to place an order ex VAT and we can work with you on this. Countries based outside of the EU do not have to pay VAT.

 

Your delivery may take longer in the following instances:

  • Bikes and drive trains take a little bit longer as we usually do not stock every variation of what we offer to you.
  • The availability of one of your order items may have changed from when you purchased – if this is the case we'll email you
  • If it is a Bank Holiday period
  • Your country stops the delivery at customs, this may also result in charges which are out of our control